Architecture
SyntelliX sits on top of your stack
A single integration layer connects your service desk, observability, and cloud — with A3IS agents orchestrating across all of them.
Your systems
IITSM tools
OObservability tools
CCloud platforms
SyntelliX Integration Layer
Bi-directional sync · A3IS orchestration
Outcomes
Unified service operations
AI-assisted triage
Predictive analytics
Auto-resolution
Single pane of glass
ITSM
Sync tickets, changes, assets, and knowledge with your existing service management tools.
SServiceNow
BBMC Helix
MManageEngine
JJira Service Management
SSymphony Summit
Observability
Ingest alerts and signals from your observability stack to power predictive analytics.
DDynatrace
DDatadog
SSplunk
EElastic
GGrafana
PPrometheus
NNetcool
Cloud
Assess cloud connections, regional constraints, identity, and data-residency requirements during solution design.
AAWS
AAzure
GGoogle Cloud